Every Quest is checked against reality before we design or build anything
Quest is SenseConnect's intake and diagnostic room. You bring a problem; we bring the market intelligence to tell you whether, and how, to solve it.
The full flow
From a business challenge to a decision
This is the complete path every Quest follows. The Lab only enters the picture at the end, and only if implementation is the right call.
Business Challenge
The problem as you'd describe it to a colleague.
Quest Submission
Structured into organisation, challenge, and constraints.
Diagnostic Brief
Checked against live market, sector, and regulatory signal.
Recommendations
What similar businesses actually did, and what's worked.
Decision
You decide the next step, the brief alone, or implementation.
SenseConnect Lab
If implementation is required, the Lab designs and builds it.
How it works
From a vague problem to a structured brief
Before Quest: a vague message, a two-hour discovery call, a spec written by hand, work starting days later. After Quest, the same problem gets validated, benchmarked, and scoped before the first call.
- 01
You submit a Quest
Describe the problem in your own words, no template, no jargon required.
- 02
We match & pull live data
Your Quest is matched against past engagements while market size, demand, and regulatory data are pulled in parallel.
- 03
A diagnostic brief comes back
A structured brief with risk scores, budget benchmarks, and regulatory flags, usually within two business days.
- 04
A focused 20-minute call
We walk through the brief together and agree on next steps, Lab sprint or otherwise.
Why market data matters
Data isn't there to impress, it's there to protect the build
Every Quest runs against six live data sources spanning market size, demand signals, competitor landscape, industry benchmarks, regional intelligence, and regulation.
Validate whether to build at all
Falling demand and a saturated field are flagged before you sign a contract, not after we deliver the product.
Shape what to build
Regional realities, USSD fallback, mobile money integration, get built into the spec automatically, not as an afterthought.
Protect against expensive surprises
Licensing timelines and budget mismatches surface on day one, before four months of build work is at risk.
That data comes from the same knowledge base behind SenseConnect Intelligence , Quest doesn't run on a separate, thinner dataset than the rest of the product.
By need
Or start from the problem, not the industry
By buyer
Built around who's actually deciding
What we ask for
A Quest is only as good as the problem it starts with
A complete Quest covers your organisation, the problem you're facing, and the constraints around solving it, budget, timeline, team availability, and any regulatory considerations. The more precisely the problem is described, the sharper the diagnostic brief that comes back.
Questions
Frequently asked
Does submitting a Quest commit me to a Lab engagement?
No. A Quest ends with a diagnostic brief and a decision point. Some Quests stop there, the brief alone answers the question. Others move into the Lab if implementation is the right next step.
How long does a diagnostic brief take?
Most come back within two business days. Complex regulatory or multi-market Quests can take longer, we tell you upfront if yours will.
What if my problem doesn't fit a sector or need listed here?
Submit it anyway. The categories on this page are common patterns, not a restriction, the Quest form takes an open description of your actual situation.
Have a problem worth checking?
Most Quests get a diagnostic brief back within two business days.